| Insight Direct |
ERP Implementation - Terms of NCCT41882 |
£14,450,000 |
Apr 2020 |
Apr 2027 |
| Oracle |
ERP Software (NCCT41882) |
£9,331,459 |
Apr 2020 |
Apr 2027 |
| BT |
Telephony Charges |
£7,000,000 |
Jun 2021 |
— |
| BT |
CES Highways - Apparatus Diversion Works |
£5,000,000 |
Mar 2014 |
— |
| The Access Group |
Education Software Solution for Children's. Software and SAAS. NCCT42930 |
£4,000,000 |
Apr 2026 |
Apr 2031 |
| BT |
Web Protection/Bluecoat (10/100 Project) |
£4,000,000 |
Apr 2009 |
— |
| Abzorb Group |
Network Services - WAN |
£3,500,000 |
Oct 2022 |
Mar 2028 |
| Heywood Limited |
Provision of Pensions Administration Software |
£3,107,282 |
Nov 2020 |
Nov 2030 |
| Liquidlogic |
Social Care system |
£2,600,000 |
Nov 2016 |
Mar 2028 |
| Openreach |
Diversion of telephone network due to highway alterations |
£1,938,552 |
Jan 2014 |
— |
| Goss Interactive |
Customer Experience Platform |
£1,468,115 |
May 2023 |
Aug 2029 |
| Canon UK |
Multifunctional Print Devices and Managed Print Services - NCCT42749 |
£1,000,000 |
Apr 2024 |
Apr 2029 |
| Civica UK |
Legal Case Management System NCCT42493 |
£900,000 |
Jul 2022 |
Feb 2031 |
| D-Tech International |
Library Self Service Kiosks |
£800,000 |
Jan 2020 |
Oct 2026 |
| BUSINESS SYSTEMS |
Audio Visual Equipment and Installation Services Framework - NCCT42989 (Snelling Business Systems) |
£800,000 |
Jan 2025 |
Dec 2026 |
| Causeway Technologies |
Mayrise - Highways Management System NCCT40740 |
£750,000 |
Aug 2015 |
Mar 2031 |
| Multitone Electronics |
Station End Equipment ( Hardware, Installation and Support) NCCT42843 |
£628,463 |
Jul 2024 |
Jul 2027 |
| The Access Group |
Corporate Merchant Acquiring, Merchant Equipment & Payment Gateway Service Provider |
£625,000 |
Aug 2021 |
Jun 2026 |
| Softcat |
NFRS Enterprise Resource System Firewatch NCCT43224 - RM6098 |
£622,365 |
May 2025 |
Oct 2027 |
| Welfare Call |
ePEPs, Children in Care Educational Attendance and Data Analysis |
£615,660 |
Apr 2023 |
Mar 2028 |
| Radiocoms |
Fire Ground Radios - portable radio equipment and accessories for use by the Norfolk Fire and Rescue Service during incidents NCCF43207 |
£500,000 |
Jan 2026 |
Feb 2029 |
| The Access Group |
Case Management System for nplaw - NCCT41705 |
£500,000 |
Jun 2020 |
May 2030 |
| Esri UK |
Software for enterprise Geographical Information System (GIS) RM6259 |
£472,000 |
Apr 2026 |
Mar 2029 |
| Blue Prism |
Blue Prism Cloud Platform Subscription. NCCT43372 |
£457,997 |
Mar 2026 |
Mar 2029 |
| Blue Prism |
RPA SaaS Solution - G-Cloud 11 |
£433,620 |
Feb 2024 |
Mar 2027 |
| Virgin Media Business |
Diversion of utilities due to highways works |
£412,159 |
Jun 2014 |
— |
| CGI |
Rural Fixed Wireless Access |
£398,660 |
Mar 2023 |
Mar 2028 |
| Angel Solutions |
Broadcast Plus Document Distribution Module within Nexus for Schools - S511250 |
£355,325 |
Jun 2025 |
Jun 2027 |
| Modaxo |
30 licences, annual maintenance and support for Routewise S266981 |
£328,895 |
May 2022 |
Apr 2027 |
| Atlantic Data |
Online Disclosure & Barring Service for NCC and Schools |
£315,000 |
Jun 2023 |
— |
| Concerto Support Services |
Concerto Support Services Limited |
£309,600 |
May 2025 |
May 2028 |
| Civica UK |
DAS Direct Award Norfolk County Council CxAPP NCCF42671 |
£299,315 |
Apr 2023 |
Mar 2028 |
| Vodafone |
Diversion of Vodafone infrastructure resulting from Highways projects |
£298,162 |
Dec 2013 |
— |
| Vodafone |
Network Services 3 - Network Solutions and Communications |
£280,044 |
May 2023 |
Mar 2027 |
| System C Healthcare |
Hosting and licensing for Marketplace and eBrokerage |
£275,000 |
Apr 2024 |
Mar 2027 |
| Latcham Direct |
Production, Printing and Postage of Annual Benefits Statements for Norfolk Pension Fund |
£265,000 |
May 2024 |
May 2027 |
| FIRST MEDIA SOLUTIONS |
Help You Choose Careers Information Website & Post16 Learning Applications System |
£250,200 |
Oct 2021 |
Mar 2029 |
| Connected Kerb |
Supply and Installation of Electric Vehicle Charge Points Dynamic Purchasing System (DPS) - NCCT42656 (Connected Kerb Limited) |
£249,995 |
May 2023 |
Apr 2028 |
| CCS Media |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (CCS Media Limited) |
£249,995 |
Oct 2023 |
Oct 2027 |
| Open Sky Data Systems |
Waste data management system |
£234,470 |
Nov 2016 |
Mar 2027 |
| IEG4 |
Provision of Blue Badge Case Management System - NCCF42313 |
£230,000 |
Apr 2022 |
Jun 2026 |
| Bechtle |
Technology Products and Associated Services 2 - Lot 2 Hardware (Bechtle Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Computacenter |
Technology Products and Associated Services 2 - Lot 2 Hardware (Computacenter Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Advania UK |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue - New Supplier Update |
£200,000 |
Oct 2025 |
Oct 2027 |
| Centerprise |
Technology Products and Associated Services 2 - Lot 2 Hardware (Centerprise International Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Probrand |
Technology Products and Associated Services 2 - Lot 2 Hardware (Probrand Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Phoenix Software |
Technology Products and Associated Services 2 - Lot 2 Hardware (Phoenix Software Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| SCC |
Technology Products and Associated Services 2 - Lot 2 Hardware (Specialist Computer Centres plc) |
£200,000 |
Oct 2023 |
Oct 2027 |
| XMA |
Technology Products and Associated Services 2 - Lot 2 Hardware (XMA Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Boxxe |
Technology Products and Associated Services 2 - Lot 2 Hardware (Boxxe Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Bytes |
Technology Products and Associated Services 2 - Lot 3 Software (Bytes Software Services Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Softcat |
Technology Products and Associated Services 2 - Lot 3 Software (Softcat plc) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Softcat |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Softcat plc) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Phoenix Software |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Phoenix Software Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Getech |
Technology Products and Associated Services 2 - Lot 2 Hardware (Getech Limited) |
£200,000 |
Oct 2023 |
Oct 2027 |
| Axon |
Body worn video cameras and accessories for the Norfolk Fire and Rescue Service and Trading Standards NCCF43180 |
£198,258 |
Oct 2025 |
Nov 2029 |
| Canon UK |
High Volume Printers - NCCF43267 |
£185,000 |
Oct 2025 |
Sep 2028 |
| LEARNPRO |
NFRS Learning Management System CCS RM1557.13 G Cloud Framework |
£175,712 |
Jun 2023 |
May 2027 |
| Civica UK |
Provision of the Spydus Library Management System for the SPINE Network NCCT43373 |
£169,534 |
Jan 2026 |
Jan 2030 |
| Clarity Information Solutions |
Driver Offender Course Administration System for Norfolk County Council |
£160,000 |
Jul 2017 |
Jul 2027 |
| Oracle |
Oracle Guided Learning (S338676) |
£156,373 |
Aug 2024 |
Jul 2026 |
| The Access Group |
Income Management system (AIM). This is used across NCC for transactional data, of all monies received by NCC.S454730 |
£136,000 |
Oct 2024 |
Oct 2027 |
| Abzorb Group |
Cisco Umbrella Security Subscription S532969 |
£133,704 |
Nov 2025 |
Nov 2026 |
| Man and Machine |
AutoDesk per-user annual subscriptions S535882 |
£125,000 |
Feb 2026 |
Feb 2027 |
| Phoenix Software |
Professional Services for Supporting Microsoft Technologies - NCCT42631 |
£120,000 |
Apr 2023 |
Apr 2027 |
| AVCO Systems |
Secure File Transfer System for Schools (NCCT42681) |
£114,000 |
Sep 2023 |
Aug 2026 |
| IEG4 |
Provision of Blue Badge Case Management System - NCCF43338 |
£112,138 |
Jun 2026 |
Jun 2028 |
| Zengenti |
A website for the National Local Government Pension Scheme (LGPS) Framework Agreements |
£105,400 |
Oct 2023 |
Oct 2028 |
| Pitney Bowes |
Postal Services & Solutions - RM6280 (Pitney Bowes Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| ACS Technology Services |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (ACS Technology Group Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| Storm Technologies |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Storm Technologies Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| Kingsfield Computer Products |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Kingsfield Computer Products Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| Centerprise |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Centerprise International Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| Insight Direct |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Insight Direct (UK) Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| Probrand |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Probrand Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| Ballicom |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue (Ballicom Limited) |
£100,000 |
Oct 2023 |
Oct 2027 |
| XMA |
Technology Products and Associated Services 2 - Lot 1 Hardware & Software |
£100,000 |
Oct 2023 |
Oct 2027 |
| CACI |
Annual Support & Maintenance of ChildView Youth Justice Solution - S503538 |
£99,999 |
Jun 2025 |
May 2029 |
| Namos Solutions |
Managed Services for Oracle Cloud (SaaS) - S509987 |
£99,713 |
Jul 2025 |
Jul 2026 |
| BUILDING COST INFORMATION SERVICE |
Access to Indices to Update Highways Contract Rates - S464556 |
£99,000 |
Nov 2024 |
Mar 2030 |
| Telent Technology Services |
Norfolk Fire and Rescue Services Station End Equipment Maintenance - S529109 |
£95,000 |
Oct 2025 |
Sep 2026 |
| EMIS Group |
NHS webased data platform for the delivery of Health Check Services and invoice generation. S566448 |
£92,000 |
Apr 2026 |
Mar 2031 |
| BT |
999 SIP Trunks for Norfolk Fire and Rescue Service - S470633 |
£91,404 |
Jan 2025 |
Dec 2029 |
| Kainos |
Annual Licence for DfT Street Manager System - S470678 |
£90,000 |
Apr 2024 |
Mar 2027 |
| Esri UK |
Software Application to Aid the Management of Water Resources for Norfolk Fire & Rescue Services - EX61637 |
£90,000 |
Jun 2021 |
Mar 2027 |
| Airwave |
Radios for NFRS for the Emergency National Radio Network - S497247 |
£86,750 |
Apr 2025 |
May 2028 |
| ALCHERA DATA TECHNOLOGIES |
Bus Journey Time and Congestion Performance Data - S517046 |
£85,000 |
Aug 2025 |
Aug 2026 |
| Totalmobile |
Personal Safety Device Framework - CD1167 |
£80,000 |
Nov 2021 |
Sep 2027 |
| WPC Software |
Annual licensing, hosting and support for Coroner's case management system S469480 |
£80,000 |
Apr 2025 |
Mar 2028 |
| Bottomline Technologies |
Renewal of PTX BACS payment processing support and maintenance. S567035 |
£77,987 |
Mar 2026 |
Mar 2027 |
| Insight Direct |
End Point Protection for Education Settings - ComIT 3 |
£75,000 |
Dec 2024 |
Dec 2027 |
| Thomson Reuters |
Annual subscription to the Practical Law online library resource for NPLAW S559361 |
£72,791 |
Mar 2026 |
Mar 2027 |
| Qroutes |
A cloud based tool for planning transport for SEND, mainstream schools and social care. NCCF43387 |
£70,300 |
Mar 2026 |
Mar 2027 |
| BookingLab |
Cloud Based Booking and Diary Management System for the Registration Service - S514959 |
£69,500 |
Jul 2025 |
Oct 2028 |
| CASCADE SOFTWARE |
Manage and Authorise All Abnormal Load Journeys through the County S482867 |
£67,133 |
Apr 2025 |
Mar 2028 |
| Fiscal Technologies |
Forensic Software for P2P Systems - S438889 |
£62,000 |
Aug 2024 |
Aug 2026 |
| Crick Software |
Clicker software |
£61,597 |
Jul 2016 |
— |
| Misco Technologies |
Technology Products and Associated Services 2 - Lot 8 Technology Catalogue |
£60,000 |
Oct 2023 |
Oct 2027 |
| Cadcorp |
NFRS - Risk and Workload Modelling |
£58,140 |
Oct 2024 |
Sep 2026 |
| Wavenet |
Norfolk Fire Services network, telephony and radio communications S512674 |
£55,000 |
Jul 2025 |
Jun 2026 |
| CC2I |
Development of AI ‘curated content’ specifically in Adult Social Care and/or Children’s Social Care. |
£51,400 |
Jul 2024 |
Oct 2026 |
| Esri UK |
Platform for Hosting Norfolk Insight for NCC & Public Access to Data & Information - S515667 |
£51,200 |
Jul 2025 |
Aug 2028 |
| INTELLISCAPE |
Maintenance, Certification and Operation of Cameras (S565902) |
£51,059 |
Mar 2026 |
Mar 2027 |
| Pitney Bowes |
Postal Services & Solutions - RM6280 (Stationery) |
£50,000 |
Oct 2023 |
Oct 2027 |
| FIRST MEDIA SOLUTIONS |
Work Experience Management System to Support a Traded Service to Schools - S425378 |
£43,000 |
Jun 2024 |
Mar 2029 |
| LEARNPRO |
Additional Course Management System for learning management system, competency management system for operational staff S536502 |
£40,396 |
Oct 2025 |
Oct 2027 |
| Invision Services |
Licences for 3rd Party Solution for Special Educational Needs Audit Tool - S479937 |
£40,000 |
Dec 2024 |
Dec 2026 |
| West March Systems |
Ongoing support of the Adult Learning TERMS software - S537569 |
£40,000 |
Nov 2025 |
Oct 2026 |
| Community Brands |
Renewal of Groupcall software and licences - S574596 |
£40,000 |
Jul 2026 |
Jun 2027 |
| EE |
SIM Cards where the Vodafone Service will not provide the required signal strength - S521139 |
£35,000 |
Apr 2025 |
Mar 2027 |
| Modaxo |
Additional data feed connections and for on street real time bus service information, and software for monitoring of bus stops (S371741) |
£35,000 |
Oct 2023 |
Sep 2026 |
| Community Brands |
Renewal of Groupcall software and licences for a further 12 months - S508541 |
£35,000 |
Jul 2025 |
Jun 2026 |
| Tri.X |
Social work manual of statutory procedures for Chldrens Team S525755 |
£32,500 |
Sep 2025 |
Sep 2028 |
| Omniplex |
Provision of Cyber Security eLearning materials G-Cloud RM1557.14 Lot 2 |
£31,889 |
Dec 2025 |
Jan 2028 |
| CACI |
Acorn Type Postcode Directory |
£31,500 |
Oct 2023 |
Oct 2026 |
| ROCC Computer Systems |
Annual Maintenance of ROCC System |
£30,000 |
Feb 2015 |
— |
| Pitney Bowes |
Lease of Franking Machine & Consumables - RM6017 |
£30,000 |
Apr 2022 |
Mar 2027 |
| INSIGHT MEDIA INTERNET |
Support and Maintenance of the iCAM Suite of Software Applications - S402027 |
£30,000 |
Feb 2024 |
Feb 2027 |
| Axiomatic Technology |
Overheard thermal patron counters S541835 |
£30,000 |
Nov 2025 |
Mar 2029 |
| Idox Software |
CS Payment for Data Share & Syndication Portal |
£30,000 |
Sep 2016 |
— |
| Skyguard |
Lone Worker Devices - S438636 |
£30,000 |
Jul 2024 |
Jun 2026 |
| Civica UK |
Community Fire Risk Management Information System database support (S565584) |
£28,835 |
Mar 2026 |
May 2027 |
| Bottomline Technologies |
Renewal of Paperless Direct Debit invoicing service. S567063 |
£27,981 |
Apr 2026 |
Apr 2027 |
| Clarity Information Solutions |
PCI compliance software Key IVR. Hosting, maintenance and support. S525073 |
£27,012 |
Oct 2025 |
Mar 2027 |
| Jisc |
Qty 3 x Regional Federation (2-25 organisations) Annual charge with 7.5% discount for 3 year agreement - NPC 61714 |
£26,540 |
Apr 2025 |
Mar 2028 |
| Idox Software |
Renewal of Maintenance and Technical Support (MATS) for the Historic Environment Teams' existing database system: HBSMR (Historic Buildings Sites and Monuments Records) S557815 |
£26,173 |
Mar 2026 |
Mar 2027 |
| Experian |
Annual license for Mosaic and MMG3 marketing data and software S513511 |
£25,312 |
Aug 2025 |
Jul 2026 |
| Ideagen |
H&S incident reporting system software - changing to new work wallet system - S562328 |
£25,038 |
Mar 2026 |
Feb 2028 |
| Modaxo |
Bus data feed for new Travel Norfolk website - initial set up and annual subscription for up to 10 year S343071 |
£25,000 |
May 2023 |
May 2034 |
| Frontline Data |
Hosting of Online Trading e-Portal - S506590 |
£23,309 |
Aug 2025 |
Aug 2026 |
| ThinkProject UK |
West Winch Thinkproject NEC4 subscription with training. S576631 |
£22,752 |
May 2026 |
Nov 2027 |
| Cobweb Information |
Online subscription to the Cobra business information database for Norfolk library customers use. S523446 |
£22,500 |
Oct 2025 |
Sep 2028 |
| Clarity Information Solutions |
Speed Awareness & Driver Training Course Online Booking - S572877 |
£21,500 |
Apr 2026 |
Mar 2027 |
| HUQ Industries |
NHSM Footfall Software Licence - 12 months to provide Footfall, Dwell, Daypart Footfall, Frequency, Demographics, Catchment (5 users) |
£20,000 |
Jan 2026 |
Jan 2027 |
| Delib |
Citizen Space online engagement and consultation platform. S456689 |
£19,995 |
Nov 2024 |
Nov 2027 |
| Building Software |
Highway customer satisfaction survey S323021 Building Software Limited (transferred from PA00000648) |
£17,244 |
Apr 2023 |
Mar 2027 |
| QUALITY EDUCATION SOLUTIONS |
Holistix eCDOP Software Service, Software Maintenance S473358 |
£16,229 |
Jan 2025 |
Mar 2028 |
| CAE Technology Services |
CAE Technology Services Limited - HPE 1 Year Post Warranty Tech Care Basic DL360 Gen10 Service |
£15,809 |
Nov 2025 |
Nov 2026 |
| Transoft Solutions |
Annual Renewal of 'Key' Application Software Programmes - S567813 |
£14,630 |
Apr 2026 |
Mar 2027 |
| Telent Technology Services |
Norfolk Fire and Rescue Services Station End Equipment Maintenance - S425406 |
£13,732 |
Mar 2024 |
Mar 2027 |
| ShareGate |
2 Year Subscription for ShareGate - Migrate Pro - S477169 |
£12,500 |
Feb 2025 |
Mar 2027 |
| OneAdvanced |
Subscription for diagnostic assessment software for 26-27 S564704 |
£12,222 |
Apr 2026 |
Mar 2027 |
| EE |
Purchase of 50 GSM SIM CARDs for Fire Service Station End Equipment - S462803 |
£10,800 |
Nov 2024 |
Dec 2027 |
| Learning Pool |
Software & support for services used by academy schools with a support package from NCC S477202 |
£10,430 |
May 2025 |
Apr 2027 |